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Oz Servers Pty Ltd
Visits to data centre are strictly by pre-arranged appointment only.
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Domestic Telephone
| Telephone : | 1300 13 89 69 |
| Facsimile : | (07) 3833 6872 |
International Telephone
| Telephone : | +61-7-3891-7000 |
| Facsimile : | +61-7-3833-6872 |
Telephone Hours
| Technical Support : | 8:00 AM -> 8:00 PM Mon - Fri |
| Telephone Sales : | 9:00 AM -> 5:00 PM Mon - Fri |
| Customer Service : | 9:00 AM -> 5:00 PM Mon - Fri |
Live Chat Hours
| Technical Support : | 8:00 AM -> 8:00 PM Mon - Fri |
| Live Chat Sales : | 9:00 AM -> 5:00 PM Mon - Fri |
| Customer Service : | 9:00 AM -> 5:00 PM Mon - Fri |
Emergency Contact
| Emergency Ticket : | 24 Hours every day. |
If you have an emergency server issue, or cannot access your server, please log into the Oz Servers Pty Ltd website, and lodge an emergency helpdesk ticket outlining your troubles.
We respond to emergency technical support enquiries 24 hours a day, 7 days a week, 365 days per year.
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Address
| Postal : | PO Box 1218
Coorparoo DC, QLD 4151
Australia |
| Business : | 26 Hampton Street
East Brisbane, QLD 4169
Australia |
ABN : 32 092 740 497
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If support chat is unavailable and you would like to make a sales enquiry, please use our feedback form.
(note: existing clients, please log in and use the Support Ticket feature)
Public Holidays
| Holiday | 2011 | 2012 | 2013 |
| New Year's Day : | Saturday, 1 January
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Monday, 3 January | Monday, 2 January | Tuesday, 1 January |
| Australia Day : | Wednesday, 26 January | Thursday, 26 January | Monday, 28 January |
| Good Friday : | Friday, 22 April | Friday, 6 April | Friday, 29 March |
| Easter Saturday : | Saturday, 23 April | Saturday, 7 April | Saturday, 30 March |
| Easter Monday : | Tuesday, 26 April | Monday, 9 April | Monday, 1 April |
| Anzac Day : | Monday, 25 April | Wednesday, 25 April | Thursday, 25 April |
| Labour Day : | Monday, 2 May | Monday, 7 May | Monday, 6 May |
| Queen's Birthday : | Monday, 13 June | Monday, 11 June | Monday, 10 June |
| Royal QLD Show : | Wednesday, 17 August | Wednesday, 15 August | Wednesday, 14 August |
| Christmas Day : | Monday, 26 December | Tuesday, 25 December | Wednesday, 25 December |
| Boxing Day : | Tuesday, 27 December | Wednesday, 26 December | Thursday, 26 December |
Oz Servers observes Australian National Holidays and Brisbane Specific Holidays.
We run only a core technical operating team on these days. If you require emergency
assistance, please log in and lodge an emergency support ticket and we will reply promptly.
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